10MUD | Shipping and Returns – 10mud
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Shipping and Returns

Shipping and Returns

Got a damaged or defective item? You’ve got 30 days to let us know.

  • Missing package? Get in touch within 30 days of the expected delivery date.
  • Something wrong with your order? Send us a pic and a quick note to support@10mud.com. We’ll sort it out!

We can’t offer refunds for:

  • Wrong address
  • Changed your mind? Contact us first. We can't refund orders just because you've had a change of heart.
  • Orders already in production. Once we start making your order, we can’t cancel it.